Shipping
Order Processing Times
After an order is placed, we will process it within 2 business days (excluding weekends and holidays).
Orders received after 5pm will be processed the next business day.
Domestic and International Shipping Options
We offer domestic shipping within the United States.
Unfortunately, we do not ship internationally at this time.
Shipping Costs
Shipping costs are calculated based on the weight and destination of the order.
Customers can view the shipping cost during checkout.
Estimated Delivery Times
Domestic orders typically arrive within 3-7 business days.
Please note that delivery times may vary due to unforeseen circumstances.
Returns
Eligibility for Returns
Customers have 30 days from the date of delivery to request a return.
Items must be unused, in their original packaging, and in resalable condition.
Return Process
Contact our customer support team sparkleandscentscandle@gmail.com to initiate a return.
Once approved, ship the item back to us.
Upon receipt, we will inspect the item and process the refund.
Refunds
Refunds will be issued to the original payment method within 5-7 business days after receiving the returned item.
Shipping costs are non-refundable.